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Mastering customer relations. Cover Image Book Book

Mastering customer relations.

Cartwright, Roger. (Author).

Record details

  • ISBN: 0333801598
  • ISBN: 9780333801598
  • Physical Description: X,238 pages ; 24 cm..
  • Publisher: Basingstoke : Macmillan, 2000.

Content descriptions

General Note:
Using practical examples, Roger Cartwright introduces customer relations, customer service and customer care for students of business studies, management and associated fields. The examples are drawn from all sectors of social and economic activity.
Subject: Customer relations.
Klantgerichtheid.
Relatiemarketing.

Available copies

  • 1 of 1 copy available at United Catalog.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
The Library of the Faculty of Exact and Natural Sciences რდ(II) 316 C - 21 900000925736 Stacks Available -

LDR 00620cam a2200205Ka 4500
00183929
003GUL
00520151007124228.0
020 . ‡a0333801598
020 . ‡a9780333801598
0800 . ‡a316
09200. ‡aC - 21
1001 . ‡aCartwright, Roger.
24510. ‡aMastering customer relations.
260 . ‡aBasingstoke : ‡bMacmillan, ‡c2000.
300 . ‡aX,238 pages ; ‡e24 cm..
4900 . ‡aMacmillan master series.
500 . ‡aUsing practical examples, Roger Cartwright introduces customer relations, customer service and customer care for students of business studies, management and associated fields. The examples are drawn from all sectors of social and economic activity.
65014. ‡aCustomer relations.
65024. ‡aKlantgerichtheid.
65024. ‡aRelatiemarketing.
901 . ‡a83929 ‡b ‡c83929 ‡tbiblio ‡sSystem Local

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